We offer counselling by telephone or in person. Please call to make an appointment if you would like personal counselling. We can also give you advice and help directly over the telephone (030-216 8888).
Where required, we use interpreters – for any language. We also cooperate with sign language interpreters. Let us know what kind of language service you require and we will try to set up a counselling session in your language!
LARA’s premises are open to women only during counselling hours. Couple counselling is available by arrangement. You may bring someone else to your appointment if you wish, provided she is female.
Please note that our hotline is often engaged. In urgent cases or if you would like to cancel an appointment, please leave a message on our answer phone.
You can also get in touch with us by e-mail.
Please note that we may need up to three working days to answer your mail. You can also contact us by mail to arrange an appointment or to ask some preliminary questions.
In acute crisis situations you can come to us on weekdays between 9:00 am and 5 pm without an appointment. We will offer you crisis counselling at short notice to alleviate your situation. .
Where possible, please try to call us first so that we can have a counsellor ready to speak to you. Don’t worry if you can’t, we’ll find a solution!
In acute crisis situations you can also contact the Berliner Krisendienst, (Berlin Crisis Service), the police or the emergency department of one of the Berlin hospitals.