Telephone and personal counselling
We offer counselling by telephone or in person. Please call to make an appointment if you would like personal counselling. We can also give you advice and help directly over the telephone (030-216 8888).
Where required, we use interpreters – for any language. We also cooperate with sign language interpreters. Let us know what kind of language service you require and we will try to set up a counselling session in your language!
LARA’s premises are open to women, trans*, inter* and non-binary persons only during counselling hours. Couple counselling with cis men is available by prior arrangement. You may bring someone else to your appointment if you wish, provided they are female, trans*, inter* and/or non-binary.
Please note that our hotline is often engaged. In urgent cases or if you would like to cancel an appointment, please leave a message on our answer phone.
E-mail counselling
You can also get in touch with us by e-mail.
Please note that we may need up to three working days to answer your mail. You can also contact us by mail to arrange an appointment or to ask some preliminary questions.
Acute crisis situations
In acute crisis situations you can come to us on weekdays between 9:00 am and 5 pm without an appointment. We will offer you crisis counselling at short notice to alleviate your situation.
Where possible, please try to call us first so that we can have a counsellor ready to speak to you. Don’t worry if you can’t, we’ll find a solution!
In acute crisis situations you can also contact the Berliner Krisendienst, (Berlin Crisis Service), the police or the emergency department of one of the Berlin hospitals.
Legal advice
LARA offers free legal advice from experienced lawyers by appointment every Tuesday between 5.30 pm and 7 pm.
Our lawyers can advise you on all aspects of reporting a sexual offence and on how to prepare yourself to appear in court. If you wish, one of them can also represent you as an accessory prosecution. They can also provide information about whether your costs can be covered.
You can make an appointment via our hotline: 216 88 88 or send us an e-mail: beratung@lara-berlin.de
Please confirm your appointment by 12 pm the same day.